Automation

AI assistant on WhatsApp for business in Almaty

Answers customers right away, day and night, using your price list and terms. Collects the request — what they need, where and when — and hands it to a manager ready to go.

What's included

We teach the assistant your price list, your terms and the questions customers often ask.

Answers right away

Customers get an answer in seconds, even at night and on weekends.

Knows your price list

Answers based on your prices, delivery terms and common questions.

Collects the request

Checks what the customer needs, their city, address and name.

Hands it to a manager

The ready request goes to a manager or into the CRM: all that's left is to call or send an invoice.

Understands free text

Customers write in their own words and don't have to press any buttons.

WhatsApp and Telegram

The assistant works on WhatsApp and, if needed, on Telegram too.

Who it's for

  • Mattresses and furniture
  • Roofing, windows and building materials
  • Clinics and salons with bookings
  • Delivery and stores
  • Service and repair
  • Education and courses

When it's timeYou need an assistant when lots of people write on WhatsApp and managers can't keep up: they reply an hour later, and in the evening and at night nobody replies at all. Meanwhile, the customer writes to your competitors. If you get few messages and have time to reply yourself, you don't need an assistant yet.

What we need from youYour price list, delivery and payment terms, and answers to common questions. If you have chats with customers, the assistant learns from them to answer the way you do. We handle the connection and setup.

What changesEvery customer gets an answer right away, and managers get a ready request instead of dozens of messages. We work with businesses in Almaty and across Kazakhstan.

An AI assistant or a chatbot with buttons?

Chatbot

Buttons and scripts

Replies only through preset buttons. If a question is off-script, the customer is left without an answer.

A WhatsApp chatbot: what it really can do
AI assistant

Understands the question

Understands what a customer writes in their own words, answers using your price list and collects the request.

Discuss an AI assistant

How we work

  1. 1
    Request

    Message us on WhatsApp about your business.

  2. 2
    Audit

    We look at your chats with customers: what they ask and where requests get lost.

  3. 3
    Plan and price

    We show what the assistant will do, the timeline and the price.

  4. 4
    Setup

    We teach the assistant your price list and terms and connect WhatsApp and the CRM.

  5. 5
    Launch

    We test the answers on real questions and stay in touch.

Example

Mir Matrasov · Almaty

An AI assistant answers a mattress factory's customers

Our platform makeden.app asks for the mattress size and firmness, checks the city, address and delivery, and passes the ready request to a manager — day and night.

makeden.app

makeden.app data: the assistant has been running for about a month, October 2026.

500+requests handled in the first month
24/7answers customers, even at night

AI assistant questions

Didn't find an answer? Message us on WhatsApp.

It depends on the task: how many channels, what the assistant needs to know and whether you need a CRM connection. We name the exact price after looking at your business.

Usually 1–2 weeks. We give the exact timeline together with the price.

It doesn't make things up: it passes the question to a manager and tells the customer they'll be contacted.

No. The assistant takes over the first replies and collecting the request, while the manager negotiates and makes the sale.

Request

Let's discuss your project

Pick what you need — the WhatsApp message writes itself.

What do you need?
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When to start?
Send on WhatsApp

WhatsApp opens with the message ready — just tap Send.